Set the expectation.
Make the booking policy and card-hold conditions clear before your guest confirms.
No-show protection
A table held.
A little reassurance.
Your team prepares. Your kitchen plans. Your booking policy should support the care that goes into every reservation.
ILLUSTRATIVE BOOKING POLICY
We’re saving
you a place.
Mia Carter · 2 guests
Friday, 6:30 pm
Card held for the booking$30Example no-show fee, set by the venue
An example of how your policy can be presented. Confirm your policy and charge conditions during setup.
Your policy. Your venue.
The money goes
to your venue.
Card holds support your no-show policy. When an eligible no-show fee is charged, it is processed through your venue’s connected Stripe account.
Booking confirmation emails keep the reservation details with your guests. Additional reminder sequences are planned; we’ll walk through the currently available communication options in your demo.
Talk through your booking policyCard holds and no-show charges have been tested in sandbox. Live payment activation is still pending.
Keep guests informed.
Send the booking confirmation. Discuss your reminder needs when setting up your venue.
Follow your policy.
Your venue manages eligible no-show charges through its connected Stripe account.
Your next service starts here